Cancellation policy

Some items in our store may be offered as subscriptions or pre-orders. This cancellation policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries. These deliveries are based on the subscription duration and delivery frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may renew automatically at the end of their term. If you do not wish to renew a subscription, you can cancel it.

If you would like to cancel or modify your subscription, you can do so at any time. Order confirmation emails contain links to your order, where you can manage your subscription.

Please refer to our Refund Policy for more information about returns and refunds.

Pre-orders

When you place a pre-order, you are purchasing a product that is currently out of stock or will soon become available, but is not yet in inventory. We may either charge no payment or collect a partial deposit at checkout, securely store your payment method, and then charge the full amount or the remaining balance at a later date.

You may cancel a partially paid pre-order if it has not yet been prepared. If the order has already been prepared, it cannot be cancelled, but you may request a full or partial refund.

Please refer to our Refund Policy for more information about returns and refunds.