Legal notice
Legal Notice
Introduction
The purpose of this document is to establish and regulate the rules of use of this website, understood as all pages and content owned by ENTROPIA HEALTH S.L. that are accessed through the domain: www.sintergialabs.com
Use of the website grants the status of user and implies acceptance of all the conditions included in this Legal Notice. The user undertakes to read this Legal Notice carefully each time they intend to use our website, as both the website and the terms of use contained in this Legal Notice may be subject to change.
Identification Details
In compliance with the duty of information set out in Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following details are provided:
The owner of this website is:
ENTROPIA HEALTH S.L., with Tax ID No. B26867101 and registered and tax address at CALLE MARIA DE MOLINA, NUM 54, 28006 MADRID - (MADRID).
Users
Access to and/or use of this website grants the status of USER, who accepts, from such access and/or use, the General Terms of Use set out herein. These terms shall apply regardless of any General Terms and Conditions of Contracting that may be mandatory.
Use of the Website
www.sintergialabs.com provides access to various information relating to its services, products, information about our company, blog, contact sections and hyperlinks to social media, hereinafter referred to as “the content”, belonging to ENTROPIA HEALTH S.L.
In addition, this website provides our customers with online access through the “Customer Access” section to all services and content related to the provision of our services.
The user assumes responsibility for the use of the website and its features. This responsibility extends to any registration, data collection or completion of forms that may be necessary to access certain services. In such registration, the user shall be responsible for providing truthful and lawful information.
Intellectual and Industrial Property
ENTROPIA HEALTH S.L., either by itself or as assignee, owns all intellectual and industrial property rights over its website, as well as over the elements contained therein, including, by way of example, blog articles, images, sound, audio, video, software or texts, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc., owned by ENTROPIA HEALTH S.L.
Pursuant to Articles 8 and 32.1, second paragraph, of the Spanish Intellectual Property Law, the reproduction, distribution and public communication, including the making available modality, of all or part of the content of this website for commercial purposes, in any format and by any technical means, without the authorisation of ENTROPIA HEALTH S.L., is expressly prohibited.
The user undertakes to respect the Intellectual and Industrial Property rights owned by ENTROPIA HEALTH S.L. The unauthorised use of the information contained on this website, as well as any damages caused to the intellectual and industrial property rights of ENTROPIA HEALTH S.L., may give rise to the exercise of the legally corresponding actions and, where applicable, to the liabilities arising from such exercise.
Disclaimer of Warranties and Liability
ENTROPIA HEALTH S.L. shall not be held liable, under any circumstances, for damages of any kind that may arise, including but not limited to: errors or omissions in the content, lack of availability of the website, or the transmission of viruses or malicious or harmful programs through the content, despite having adopted all necessary technological measures to prevent this.
The content, information and/or advice expressed on this website and blog should be understood as purely informative, and ENTROPIA HEALTH S.L. shall be exempt from any liability towards users who make use of them, as users must decide, according to their own judgement, whether such content is appropriate.
ENTROPIA HEALTH S.L. reserves the right to modify the content of the website without prior notice and without any limitation. Likewise, the company declines any liability for any damages that may arise from the lack of availability and/or continuity of this website and the services offered through it.
Likewise, we cannot guarantee the absence of viruses or other elements on the website that may cause alterations to your computer system.
If you believe that any content and/or information on this website infringes a legitimate right or current legislation, we would appreciate it if you contacted ENTROPIA HEALTH S.L. so that we may take the appropriate measures.
Modifications
ENTROPIA HEALTH S.L. reserves the right to make, without prior notice, any modifications it deems appropriate to its website, being able to change, delete or add both the content and services provided through it, as well as the way in which they are presented or located on the website.
Right of Exclusion
ENTROPIA HEALTH S.L. reserves the right to deny or withdraw access to the website and/or the services offered, without prior notice, on its own initiative or at the request of a third party, to users who breach these General Terms of Use.
General Provisions
ENTROPIA HEALTH S.L. will pursue any breach of these terms, as well as any improper use of its website, by exercising all civil and criminal actions that may correspond to it by law.
Applicable Law and Jurisdiction
The relationship between ENTROPIA HEALTH S.L., the distributor and the end user shall be governed by current Spanish legislation, and any dispute shall be submitted to the Courts and Tribunals of the city of Madrid.
Privacy and Data Protection Policy
Additional and detailed information on the use of your personal data.
Who is the Data Controller?
- Identity: ENTROPIA HEALTH S.L.
- Tax ID: B26867101
- Postal address: CALLE MARIA DE MOLINA, NUM 54, 28006 MADRID - (MADRID)
- Email: info@sintergialabs.com
- Security Officer or Data Protection Officer, where applicable: Administration Department
For what purpose do we process your personal data?
We process the personal data you provide us with for the following purposes:
1. To comply with the duty to provide information and obtain the consents required by the new European regulations on personal data protection.
2. To manage the customer relationship, prepare quotations or commercial proposals and, if the user becomes a customer, to carry out the contractual relationship relating to the provision of consulting services in various areas of regulatory compliance and legal advice, as well as the corresponding invoicing and collection of services. Providing data for this purpose is mandatory, as otherwise the contract cannot be fulfilled.
3. To send communications, opinion articles or news, informative circulars prepared by our departments and related to our activity, unless you express your wish not to receive them by any means.
What data do we process?
Within the framework of the services we provide and subject to the purposes consented to by you, our company will only process the data strictly necessary for the proper management of the contractual relationship and/or provision of the services, and exclusively the data that you have provided to us.
How long will we process your data?
The personal data you provide us with will be kept for as long as the contractual/commercial relationship remains in force, or for a period of five years from the last business relationship, in accordance with tax regulations.
Nevertheless, our company will continue to retain your information for the sending of possible commercial communications that we consider may be of interest to you, unless you request its deletion.
You may always exercise the rights recognised by current regulations by contacting us through the method most convenient for you, as explained below.
What is the legal basis for processing your data?
The legal basis for processing your data is the performance of the service contract necessary for carrying out the business transaction, or the express consent granted by you as the data subject.
To whom will your data be disclosed?
Your data will not be disclosed to any third party unrelated to the provision of the service, except where required by current legal obligations.
If this possibility changes, you will be duly informed and your consent will be requested for such disclosure.
We also inform you that no international transfers will be made.
However, for the proper provision of services, it is possible that different service providers contracted by our company, acting as data processors, may have access to the personal information necessary to perform their functions.
These services provided by third parties are necessary for the development of our activity and the provision of the service. At all times, the processing of data carried out by them is governed by a contract that binds the processor to our company.
Under no circumstances will they use the information for other purposes, and they will process it in accordance with the guidelines stipulated by our company, in line with our privacy policy and current data protection regulations.
As part of its commitment to user privacy and data protection, our company will only choose service providers that offer sufficient guarantees to apply appropriate technical and organisational measures, so that processing complies with applicable data protection legislation and guarantees the protection of the user’s rights.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. In this regard, you have the right to request:
- Access: The data subject has the right to obtain confirmation from the data controller as to whether or not data concerning them is being processed, as well as detailed information about certain aspects of the processing being carried out.
- Rectification: The data subject has the right to have inaccurate personal data concerning them corrected or incomplete data completed.
- Erasure: The data subject has the right to request the deletion of their personal data. In all cases, deletion will be subject to the limits established by the applicable regulations.
- Restriction of processing: The data subject has the right to request the restriction of the processing of their personal data.
- Objection to processing: In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. The company will stop processing the data, except for compelling legitimate grounds or for the exercise or defence of possible claims.
- Right to data portability: This means that you have the right to receive the personal data concerning you, which you have provided to a data controller, in a structured, commonly used and machine-readable format, and to transmit it to another controller.
You may exercise these rights by contacting the data controller. To do so, you may use the contact details provided at the beginning of this document.
If you wish to obtain additional information regarding the exercise of your rights, you may also contact the Spanish Data Protection Agency.
We also inform you that, if you deem it appropriate, you have the right to withdraw, at any time, the consent granted for any specific purpose, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
If you believe that your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency: C/ Jorge Juan, 6, 28001 Madrid. www.agpd.es.
Our Security Measures
ENTROPIA HEALTH S.L. has adopted the technical and organisational measures necessary and appropriate to the level of risk involved in the processing of data and its impact on the rights of individuals, in order to guarantee the security of personal data processing, as required at all times by applicable legislation.
However, the user should be aware that security measures on the Internet are currently not impenetrable and, therefore, the user is not safe from possible unlawful or improper intrusions, which would not be the responsibility of ENTROPIA HEALTH S.L., provided that it has acted at all times with due diligence to protect the data as required by law.
Information and Consent
Processing of Personal Data of Customers
ENTROPIA HEALTH S.L., with Tax ID No. B26867101, as data controller, informs you, in accordance with Regulation (EU) 2016/679, that personal data is processed for the purpose of supplying and invoicing a service, managing payment through the credit/debit card payment system (POS), and complying with the obligations imposed on the activity.
The supply of the product implies the transfer of your personal data to the corresponding brand.
You may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data, as well as revoke any consent you may have given or obtain further information, by sending your request to:
info@sintergialabs.com
CALLE MARIA DE MOLINA, NUM 54, 28006 MADRID - (MADRID)
Cookie Policy
The website uses a traffic analyser that uses small programs known as “cookies”, which provide us with certain information about the use of our website.
- We may collect information about your computer, including, where applicable, your IP address, operating system and browser type. This is statistical data about how you browse our website. Cookies contain information that is transferred to your computer’s hard drive.
- Cookies help us improve our website and provide a better and more personalised service. Specifically, they allow us to:
1. Estimate usage numbers and patterns.
2. Store information about your preferences and personalise our website according to your individual interests.
3. Speed up your searches.
4. Recognise you when you return to our website.
- On the ENTROPIA HEALTH S.L. website, a web analytics service is used that allows the measurement and analysis of browsing on website pages.
Through web analytics, information is obtained regarding the number of users accessing the websites, the number of pages viewed, repeat visits, the browser used or the device used.
- The user gives prior consent, unless otherwise indicated, to the use of cookies. The user also authorises the tracking of their IP address while browsing the website.
- You may refuse to accept cookies by activating the setting in your browser that allows you to reject cookies. However, if you select this setting, you may not be able to access certain parts of the website or benefit from some of our services.
Unless you have adjusted your browser settings to reject cookies, our system will generate cookies when you connect to our website.
- Following the European guidelines of data protection regulations that may be affected by the use of cookies, we inform you that the different Internet browsers have configuration tools that allow the user, if they so wish, to disable and/or delete these cookies or to activate private browsing mode in their browser.